Privacy Policy

Last updated: January 1, 2026  |  Version 1.0

1. Data Controller

The data controller is Synexis Robotics. For any request relating to the processing of personal data, please contact us at: [email protected]

2. Types of Data Collected

The site may collect the following categories of personal data:

• Navigation data: IP address, browser type, operating system, pages visited, date and time of access. This data is collected automatically and is not associated with identified users.
• Voluntarily provided data: name, professional email address, organisation name and other information entered in contact forms on the site.
• Technical cookies: small text files necessary for the correct functioning of the site. For more information please refer to the Cookie Policy.

3. Purposes and Legal Bases of Processing

• Provision of service and site management (legal basis: legitimate interest — Art. 6(1)(f) GDPR)
• Responding to contact or demo requests submitted via site forms (legal basis: pre-contractual measures — Art. 6(1)(b) GDPR)
• Compliance with legal obligations (legal basis: legal obligation — Art. 6(1)(c) GDPR)
• Commercial communications, only with the explicit consent of the data subject (legal basis: consent — Art. 6(1)(a) GDPR)

4. Processing Methods and Retention

Personal data is processed using electronic and IT tools. Data is retained for the time strictly necessary to achieve the purposes for which it was collected:

• Navigation data: maximum 12 months
• Contact data: maximum 24 months from receipt of the request
• Data relating to contractual relationships: 10 years from termination

5. Data Sharing and Disclosure

Personal data will not be sold or transferred to third parties for marketing purposes. Data may be shared with:

• Service providers bound by data processing agreements (DPA), including infrastructure and hosting providers
• Competent authorities, where required by law or court order

Infrastructure services are provided by Teknadoc Italia S.r.l. — teknadoc.com.

6. International Data Transfers

Data processing takes place within the European Union. Any transfer to third countries will only occur in the presence of the guarantees required by the GDPR (adequacy decisions or Standard Contractual Clauses approved by the European Commission).

7. Your Rights

As a data subject, you have the right to:

• Access your personal data (Art. 15 GDPR)
• Request rectification of inaccurate data (Art. 16 GDPR)
• Request erasure of data — "right to be forgotten" (Art. 17 GDPR)
• Request restriction of processing (Art. 18 GDPR)
• Object to processing (Art. 21 GDPR)
• Request data portability (Art. 20 GDPR)
• Withdraw consent at any time without affecting the lawfulness of prior processing
• Lodge a complaint with the competent supervisory authority

To exercise your rights, write to: [email protected]

8. Minors

This site is intended exclusively for a professional audience (B2B/B2G). We do not knowingly collect personal data from individuals under 18 years of age.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or destruction, including TLS/HTTPS encryption, restricted access controls, and backup and recovery procedures.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Material changes will be communicated via a notice on the site. The updated version will always be available at this address.